Cox Communications
This team proposal explores how Cox Communications could support employees during merger uncertainty through more consistent communication and accessible information.
When uncertainty grows, rumors can move faster than reliable information. The proposal focuses on clarity, trust, and communication continuity during organizational change.
Our team paired an AI-supported HR communication tool with a community-building approach. The chatbot addresses repetitive information needs; recurring town halls create space for leadership updates and employee questions.
I collaborated on a proposal that includes chatbot support use cases, leadership communication, engagement tactics, budget breakdowns, and an implementation timeline.
The budgets and benefits in the deck are proposed. The project does not claim implementation, realized productivity gains, or measured reductions in employee turnover.
Communication strategy needs both useful information and human connection. Automation can support consistency, while leaders still need to create trust.